Terms & Conditions
Last Updated: 30 July 2026
These Terms and Conditions govern your access to and use of the website operated by Prism IT Solutions Pvt Ltd (“Prism IT Solutions”, “Prism”, “we”, “our” or “us”).
By accessing this website, submitting an enquiry or using any website feature, you acknowledge that you have read and accepted these Terms and Conditions.
- Website Purpose
This website provides general information about Prism IT Solutions Pvt Ltd, its products, services, solutions, partnerships, business activities and customer-support offerings.
Website content is provided for general information and enquiry purposes. It does not automatically constitute a binding quotation, contract, warranty, commitment or professional advice.
- Use of the Website
You agree to use this website only for lawful and genuine purposes.
You must not:
- Submit false, misleading or fraudulent information
- Impersonate another person or organisation
- Attempt to gain unauthorised access to the website or its systems
- Introduce viruses, malicious software or harmful code
- Interfere with the website’s operation or security
- Use automated tools to extract or copy website content without permission
- Use the website for unlawful, abusive, defamatory or harmful activities
- Misuse our enquiry forms, communication channels or contact details
We reserve the right to restrict or block access where misuse or a security risk is suspected.
- Enquiries and Service Requests
Submission of an enquiry form does not create a contractual relationship between you and Prism IT Solutions Pvt Ltd.
Any product or service engagement will be subject to a separate quotation, order confirmation, scope document, service agreement, licence terms or other commercial documentation, wherever applicable.
Prices, specifications, timelines and availability may change and will be confirmed separately.
- Accuracy of Information
We make reasonable efforts to keep website information accurate and updated. However, product features, prices, third-party licensing terms, statutory requirements and service availability may change.
The final applicable details will be those stated in the relevant quotation, proposal, order, agreement or product-principal documentation.
- Brand Names and Third-Party Products
All trademarks, logos, product names and brand names displayed on this website belong to their respective owners.
References to third-party products or platforms are made for identification, partnership, integration, implementation, resale or service-description purposes. Such references do not transfer ownership of any third-party intellectual property to Prism or to website users.
Any third-party product will also be governed by the respective owner’s licence terms, privacy policy, support policy and usage conditions.
- Intellectual Property
Unless otherwise stated, the website design, Prism branding, text, graphics, service descriptions, layouts, images, documents and other original content are owned by or licensed to Prism IT Solutions Pvt Ltd.
You may view and download website content for personal or internal business evaluation. You may not reproduce, publish, modify, distribute, sell or commercially exploit such content without our prior written permission.
- Communication Consent
Where you provide communication consent through our website or another authorised channel, you permit Prism IT Solutions Pvt Ltd and its authorised service providers to contact you through one or more of the following:
- SMS
- RCS
- Telephone calls
- Other legally permitted communication channels
Communications may relate to:
- Your enquiry or request
- Product or service information
- Quotations and demonstrations
- Customer support and service updates
- Renewals, subscriptions or account-related matters
- Webinars, events and training programmes
- Offers, campaigns and promotional information
Message and data charges may apply according to your telecom or internet service plan.
Consent is voluntary and may be withdrawn at any time. You may opt out by using the unsubscribe instructions included in the communication or by contacting us at enquiry@prismit.com.
Opting out of promotional communications will not prevent us from sending necessary transactional, service, security, legal or enquiry-related communications.
- User Responsibilities
When submitting an enquiry, you confirm that:
- The information provided by you is accurate to the best of your knowledge
- You are authorised to provide the submitted contact information
- You will not provide another person’s details without appropriate authority
- You understand that our representative may contact you regarding your enquiry
- You will use information received from us only for lawful purposes
- Third-Party Links and Services
Our website may include links to third-party websites, products, payment services, social-media platforms or applications.
We do not control and are not responsible for their content, security, availability, privacy practices or terms. Accessing a third-party platform is at your own discretion and subject to its applicable policies.
- Disclaimer
The website and its content are provided on an “as available” basis.
To the extent permitted by law, Prism IT Solutions Pvt Ltd does not guarantee that:
- The website will always be available or free from errors
- All information will always be complete or current
- The website will be free from viruses or other harmful components
- A particular product or service will be suitable for every user’s requirements
- Submission of an enquiry will result in a commercial engagement
Users should obtain a formal assessment, demonstration, proposal or scope confirmation before making a business decision based on any website information.
- Limitation of Liability
To the extent permitted by applicable law, Prism IT Solutions Pvt Ltd will not be liable for indirect, incidental, special or consequential loss arising from:
- Use of or inability to use the website
- Reliance on general website content
- Third-party websites or services
- Unauthorised access caused by circumstances beyond our reasonable control
- Incorrect information submitted by a website user
Nothing in these Terms excludes any liability that cannot legally be excluded.
- Privacy
Personal information submitted through the website will be handled in accordance with our Privacy Policy.
The Privacy Policy forms an integral part of these Terms and Conditions.
- Changes to These Terms
We may revise these Terms and Conditions from time to time. Revised terms will be published on this page with the updated date.
Continued use of the website after publication of revised terms constitutes acceptance of those revised terms.
- Governing Law and Jurisdiction
These Terms and Conditions will be governed by the laws of India.
Subject to applicable law, courts having jurisdiction in Pune, Maharashtra will have jurisdiction over disputes relating to this website or these Terms.
- Contact Information
For questions regarding these Terms and Conditions, please contact:
Prism IT Solutions Pvt Ltd
First Floor, Demech House
814, Law College Road
Pune – 411004, Maharashtra, India
Email: enquiry@prismit.com
Telephone: +91 724 724 3340